Frequently Asked Questions

  • Both! Currently all of our providers offer in-person sessions in Dublin, Ohio and provide telehealth services throughout the state of Ohio. A few of our providers are even registered to provide telehealth in the State of Florida.

  • We know that telehealth appointments offer a lot of flexibility for clients and for our providers too! All you need is a confidential & comfortable space, good internet access and a device with a camera (computer, smartphone, tablet). All of our telehealth sessions are conducted through a HIPAA-compliant portal that automatically provides you with reminders and links to your session. It’s as simple as click and go!

    Research indicates that therapy provided via telehealth is just as effective as face-to-face sessions, so our providers are happy to offer this service ongoing. We take all of the recommended precautions to ensure that your online sessions are just as HIPAA-compliant as any discussion you would have in our office.

  • Lotus Counseling Collective is a women-owned collaborative therapy practice in Dublin, Ohio. Unlike other therapy practices in Central Ohio typically referred to as “group practices” that employ therapists as either W-2 or 1099 employees, each provider in our office runs their own business, sets their own rates, chooses their own specializations and trainings, manages their own paperwork and billing and has full control over their business and their income. We’re basically the Salon Lofts of the therapy world!

    LCC was started on the idea that hardworking therapists could work collaboratively in a shared space, share resources and grow thriving private practices without the isolation that often comes with private practice and without some of the growing pains of splitting profits in a group practice setting.

  • A simple question with a not so simple answer. Each of the providers at Lotus Counseling Collective operates their own business and therefore negotiates their own relationship with insurance companies. Some of our providers are in network with several major insurance companies, some of our providers are in network with only a few and some are entirely private pay.

    To further complicate things, the definition of “covered” varies greatly. Even if you see a provider who is in network, you have a diagnosis, and your therapist provides a billable service, your plan likely has a deductible/coinsurance/copay/out-of-pocket maximum that must be paid by you prior to insurance “covering” the cost of your appointment. For MOST clients, you will be paying something out of pocket, ranging from a $15ish copay to a provider’s full fee. Very few clients have their full session fee covered by insurance, so it is best to think of your health insurance plan as a health discount plan and assume that you will have an out-of-pocket cost for therapy sessions. (Don’t hate the messenger, we don’t make the rules and also don’t like them!) Because of all this, the difference between an in-network provider and a private pay therapist might not be that much different!

    To better understand your insurance benefits and your providers relationship with various insurance companies, check out our Investment page and review your provider’s informed consent.

  • We would argue that therapy can be beneficial for almost anybody during almost any stage of life. Most people reach out for help after they’ve tried all the things their friends and family have recommended and they’re doing yoga, journaling and are about to suffocate under the weight of all the self-help books that they’ve ordered off Amazon at 2AM…but they are still in a funk. Often times, people come to therapy and talk about how they shouldn’t “need” therapy because so-and-so is going through something so much worse or because their life “looks” pretty okay on paper but they feel pretty miserable…remember there is no litmus test of suffering required to deserve the time and space to share your story! If you’re thinking about therapy, if you’re tired of feeling like crap or you want to better understand yourself, therapy is for you!

  • Most sessions are between 45 and 55 minutes. Some of our therapists provide extended sessions or intensive sessions as part of their practices, particularly for EMDR and couples work. If you are interested in extended sessions, talk with your provider and they can let you know what that might look like for you!

  • You’ve contacted a therapist and your first appointment is on the calendar. You pressed through the knot in your stomach by finally sending the email after days, weeks, or maybe months of wondering if a professional might be able to help you make more progress than you’ve been able to make on your own. But now the date is approaching and you are wondering what you’ve gotten yourself into!

    Prior to your first session, you will receive and complete paperwork for your provider. The first session is used to get some background information and talk about what brought you to therapy. Common topics include: reviewing and confirming information provided in your intake paperwork, discussing current stressors, past experiences, family history, medical history, patterns in your mood and what you would like to change and what things are helping you to feel healthy.

    During this first session, it is ok to let us know if there are some topics you are not ready to talk about. You are in the driver’s seat when it comes to sharing your story.

    Your first session is also a good chance for you to ask questions about your therapist’s approach, experience and how they run a typical session. The goal of an initial therapy session is for both the client and the provider to assess if the relationship feels like a good fit and make a plan for moving forward. Additionally, you’ll get information about expectations for engaging in therapy, such as rules about confidentiality and how to let your therapist know if you are not able to attend an appointment.

    Potential clients should know that a full fee applies to initial appointments.

  • While Freud would like us to keep you on the couch forever, that’s not how we do things around here…unless that’s what you really want, then we can talk!

    Length of treatment varies by client, presenting concern, insurance company restrictions and about 100 other things. It largely depends on the nature of your presenting concern, the modality you’d like to work through that concern with and how much work you are able/willing to put into your treatment. Some clients have a very short-term goal that they’d like to reach. Other clients, after they’ve reached some of their goals, appreciate having a professional to process various things in their life with, to develop additional insights and tools, and continue with therapy for a longer period of time.

    If you have hesitations or limitations regarding length of treatment, let your provider know up front. They can provide you with some options, as well as their clinical opinion about what might be appropriate.

  • Not today, but effective July 1, 2023, the answer will be yes!